Returns & Exchanges
At Bask and Lather Co, we want you to be completely satisfied with your hair care journey. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products to ensure your peace of mind.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Carefully pack the items in their original, unopened packaging to ensure they are protected during transit back to our facility.
- 3.Ship It Back
Affix the provided shipping label or use a trackable shipping service to send the package to the return address provided by our team.
- 4.Receive Your Refund
Once our warehouse inspects and approves the returned items, we will issue a refund to your original payment method within 7-10 business days.