Frequently Asked Questions
Everything you need to know about your hair and skin care journey.
How long does it take for orders to ship?
Standard orders are typically processed within 3-5 business days. Once shipped, you will receive a tracking number via email to monitor your delivery progress.
Are your products safe for all hair types?
Yes, our products are formulated with natural ingredients designed to nourish and strengthen all hair textures, including curly, coily, wavy, and straight hair.
What is your return policy?
Due to the personal nature of our beauty products, we cannot accept returns once the seal is broken. However, if your item arrives damaged, please contact our support team within 48 hours for a replacement.
Do you ship internationally?
We currently offer shipping to select international locations. Shipping rates and delivery times vary by destination and will be calculated at checkout.
Can I use your growth oils on my children?
Our products are made with natural oils; however, we always recommend performing a patch test on a small area first and consulting with a pediatrician if your child has specific skin sensitivities.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Afterpay and Sezzle to make your shopping experience seamless.